A clear decision
Your client picks one: approve or request changes. You know where you stand, with no “looks fine, but…” buried in a thread.
Deliverable approval
Deliverables approved, no chasing
Your client approves or asks for changes from their portal. No more “did you see my last email?”.
7-day trial, card required · Live in 5 minutes
The short answer
How do I get clients to approve deliverables without endless back-and-forth?
With XTablo, you upload the deliverable to your client’s portal, branded as your agency. The client opens it, comments on it, and clicks “approve” or “request changes.” Feedback stays attached to the file instead of scattered across email and WhatsApp. Approval happens in the same place as the project, with no manual follow-ups.
Updated by Baptiste Belleville, founder of XTablo
At a glance
- Who it’s for
- Agencies of 2 to 5 people and freelancers: web, SEO, social media, branding, content.
- What your client sees
- The deliverable in their portal, with two actions: approve or request changes.
- Feedback
- Comments on each file, right next to the file.
- Plans
- Included in every plan, from €49 per month excl. taxes (about $55). 7-day trial.
- Limit
- Approving or requesting changes is not a contract signature (see the quotes and invoices page).
Why it matters
Feedback on the file
Every file has its own comments. Your client reacts on the deliverable itself, not in a separate email.
A portal with your brand
Your client approves work in a portal with your logo and colors, not through an anonymous share link.
How it works
- 1Upload the deliverable to the project folder.
- 2Mark it as a deliverable for your client to approve.
- 3Your client opens it in their portal and comments if needed.
- 4They approve it or request changes.
- 5Fix it, re-upload it, repeat: everything stays in the same project.
Who it’s for
Web agency
You deliver a homepage mockup. Your client comments and requests changes to the banner, then approves the next version in the same portal.
Branding and design
You send three logo directions. Your client comments on the one they like and approves the final version, with no email chain.
Content and copywriting
You deliver an article or a page. Your client comments directly on the file, requests changes, then approves the final version.
Why do client approvals drag on so long?
A deliverable goes out by email. The client replies three days later on WhatsApp. Another comment arrives in a voice note. In the end, you no longer know which version is the right one or whether the client really approved it. The problem isn’t the client. It’s that there is no single place where the deliverable, the comments, and the decision live together. In XTablo, the deliverable is a file in the project, visible in the client portal. Your client doesn’t have to learn any software: they open the file, read it, comment, and answer with one click. You keep a record of what was asked and what was approved, in the same place as the rest of the project. The result is fewer follow-ups and fewer “where are we on this?” messages.
What can my client do with a deliverable in XTablo?
Your client sees the deliverable in their portal, branded as your agency. They can open it, preview it, and download it, and they can leave comments on the file. Then they have two choices: approve, or request changes. They can also send you their own files in the project, such as a text to include or a logo. You decide what the client sees: every item is either internal or visible to the client. That way you can prepare a version in-house, have your team review it, and show it to the client only when it’s ready. Comments stay attached to the file they belong to, so you find what the client said right next to the deliverable, without reopening an old conversation. If changes are requested, you fix the file, re-upload it, and the client picks the review back up in the same project.
Approving a deliverable
| Today (email, WhatsApp, Drive…) | With XTablo | |
|---|---|---|
| Where the deliverable lives | In an email, a Drive link, or an attachment | In the project, in the client portal |
| Where feedback lives | Emails, messages, calls | Comments on the file |
| Client decision | An “ok” or a “meh” you have to interpret | Approve or request changes |
| Agency image | Generic share links | A portal with your logo and colors |
| Follow-ups | Manual, for every deliverable | Fewer “where are we?” messages, everything is visible in the project |
FAQ
Does my client need an account to approve?
Your client reaches their portal through your invitation. You set the access level: invitation link, required password, shared access code, or expiration date.
Can my client comment on a file before approving?
Yes. Every file has its own comments. Your client can react before approving or requesting changes.
Is approval a contract signature?
No. Approving a deliverable is a sign-off on the work. For a quote, your client can use a simple signature, covered on the quotes and invoices page.
Can my client send me their own files?
Yes. Your client can upload files to the project, in the same place as your deliverables.
How much does it cost?
Deliverable approval is included in every plan: Freelance €49 per month excl. taxes (about $55), Agency €79 (about $89). The trial lasts 7 days.
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